Shipping and delivery
Shipping and delivery information
- If the customer provides us with any incorrect information, we are not responsible for any loss of the shipment or its delivery to the wrong person.
- The shipping company serves all regions and governorates of the Kingdom of Saudi Arabia. Shipping fees are paid with the order, and the order is delivered to the customer's door or the customer can pick up the shipment from the shipping company's offices, according to the customer's choice. Therefore, all information must be provided.
- If there are any errors in the recipient's information, especially the phone number, we are not responsible for any delays in delivery. We will direct the customer to pick up the order and provide them with a contact number to coordinate collection.
- Delivery time within the Kingdom of Saudi Arabia is 3-7 business days, depending on the region. Delivery costs are calculated automatically by the store.
Note: Orders placed on Fridays may be delayed as shipping is not available during the weekend.
- Your address, contact information, and phone number must be clear and accurate. You must provide your national address or short code. We can deliver to any address you specify within the Kingdom of Saudi Arabia, provided the address is correct and includes your correct details. Shipping and Delivery Companies:
All Cities in the Kingdom:
- Redbox Economy Shipping - Pick up from Redbox lockers (Make sure Redbox lockers are available near your address or area before choosing this company).
- SMSA Economy Shipping - Pick up from the nearest SMSA office to your address.
- Aramex Home Delivery.
- Digipacks Economy Shipping Home Delivery (Naqel - Labayh).
- Shipping to all regions of the Kingdom.
- Delivery Location: Home, if the correct information is provided, or the nearest branch of the shipping company, according to the customer's choice.